Ordering Information

All ordering is processed and fulfilled by Camcor, Inc.®

Call us on our toll-free (800) 868-2462 order desk line
Fax us on our fax line - (336) 222-8011 PO Box 1899  Burlington, NC 27216-1899

There are several ways you can pay for your order from Camcor, Inc.®

1. Credit Card - You can select your credit card type on the order form, and place your order by our secure server.
2. Personal Check or Money Order - You can select "pay by check" on the order form, and send us a personal check or money order in U.S. dollars for the amount of your order (plus freight and any applicable tax). Please note that we are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Personal checks may delay shipment pending clearance. Merchandise not shipped until funds clear.
3. Open Accounts - Open account is available to approved industrial firms, public, private, and parochial schools, institutions, non-profit organizations, and federal, local, and state agencies. More information is available by calling our accounts receivables office at (800) 868-2462.

Credit Card Fraud

We take credit card fraud very seriously. For the protection of card holders and ourselves, orders that appear fraudulent may be held for manual review. If necessary, a representative will call you to verify the order. If we are unable to contact you within a reasonable period of time, the order may be canceled.

Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.

Shipping Information

Camcor, Inc. uses parcel carriers including UPS, DHL, and Federal Express.. Orders not shippable via UPS, DHL, or Federal Express due to product weight, size, shape, or safety standards will ship by motor freight (truck) common carrier.

UPS will NOT deliver to PO Boxes (can only be shipped via US Postal Service).

For residential and business orders shipped by motor freight (truck) common carrier, normal delivery is curbside or loading dock (Dock to Dock Delivery) and NOT inside the home or business. For any special request such as “in home”, “inside building”, “up elevators”, “up stairs”, “set up”, “lift gate truck”, the freight company will assess additional charges. Customers are responsible for any such charges.

Web Freight Saver

Items marked with this Freight Saver symbol have FREE shipping (via UPS Ground Service within the Continental US) when $100.00 or more of designated Freight Saver items are purchased on the same internet order.

For more information about ordering and Camcor, Inc, please refer to the Camcor.com website